With 24/7 support and monitoring, you have complete control of your equipment with the added assurance of round-the-clock security, monitoring and support. Each rack is pre-wired with gigabit Cat 5e wiring, enabling the connection of your 1000Mb/sec Ethernet equipment within a matter of minutes.

State-of-the-Art Facilities
• 24/7 escorted security access
• Building and facility security access
• UPS and emergency generator power
• Climate controlled, airflow enhanced, halon fire extinguishers

Flexibility and Reliability
• Guaranteed 100% uninterrupted transit to the Internet
• Flexible cabinet options with plenty of power
• All Customer racks include 1 Cat 5e drop providing gigabit connection to the peering switch is included.
• Access to NetSpec's 100% guaranteed uptime high performance, multi-homed network network

Expertise
• 24/7 NOC tech support and engineer on call
• 24 hours or less provisioning times

Enhanced IP Network Services
NetSpec's basic customer service goes well beyond that of other providers, but when you need even more our enhanced IP Network Services provide the expertise and value guaranteed to keep you on track. The best in the business, our highly skilled engineers are always available to assist you 24/7.

IP Monitoring
NetSpec's Network Operations Center (NOC) will ping your IP every 5 seconds from inside and outside of our network to determine if it is live. If there is no response, our network analysts will quickly solve the problem.

DNS
NetSpec provides primary/secondary redundant DNS and change service.

On-Site Support Staff
NetSpec on-site technical support is always available for assistance during installations and to respond to emergency situations.